About the job
About highlightta
highlightta is a dynamic and rapidly expanding SaaS company that is revolutionizing how frontline teams operate. We empower top-tier brands in sectors such as retail, healthcare, logistics, and more to engage, align, and motivate their employees, from corporate headquarters to the operational front lines. Our clients consistently award us with outstanding NPS and CSAT ratings, praising how highlightta simplifies their team workflows and enhances overall business effectiveness. Operating as a fully remote organization, we boast a diverse team of passionate employees across Canada, the U.S., and worldwide.
About the Platform Team
The highlightta Platform Team is dedicated to fostering rapid and secure innovation by ensuring our platform’s reliability, security, observability, and scalability. We develop and uphold the essential infrastructure, tools, and operational methodologies that empower our engineering teams to deliver their products with confidence.
Our mission is to continuously enhance production excellence and the developer experience through automation, robust observability, resilient infrastructure, and considerate operational practices. We collaborate closely with engineering teams to minimize toil, mitigate risks, and guarantee that highlightta’s systems perform reliably at scale.
Role Overview
As a Senior DevOps Engineer, you will take a proactive role in managing and refining highlightta’s cloud infrastructure, CI/CD systems, and production stability. You will be responsible for well-defined infrastructure and reliability tasks from start to finish, working closely with application engineers to integrate DevOps and SRE best practices throughout the development lifecycle.
This position combines cloud operations, infrastructure development, and reliability engineering, featuring significant on-call responsibilities and clear pathways for increased system ownership over time.
Key Responsibilities
Collaborate with product and platform engineering teams to enhance system reliability, scalability, and developer experience.
Design, maintain, and evolve CI/CD pipelines to facilitate safe, swift, and dependable deployments.
Enhance observability through improved monitoring, alerting, logging, and telemetry.
Implement and sustain Infrastructure as Code (Terraform) to manage cloud resources securely and reproducibly.
Manage and scale containerized workloads (Kubernetes, Docker).
Support and advance highlightta’s infrastructure and operational practices.

