About the job
The Senior Identity and Access Management (IAM) Engineer is pivotal in ensuring the security and reliability of identity services throughout Mattel’s enterprise. This role encompasses the implementation, support, and enhancement of IAM and Privileged Access Management (PAM) solutions, focusing on automation of identity lifecycles, access controls, and integration with various enterprise applications.
As a senior-level engineer, you will serve as the primary escalation point for intricate IAM and PAM challenges, spearheading troubleshooting and remediation initiatives while contributing to operational stability and compliance efforts such as User Access Reviews (UARs) and audit reporting. You will work collaboratively with IAM Architects, PAM Engineers, IT Disaster Recovery Analysts, and security teams to ensure secure, seamless, and compliant identity solutions, while promoting automation to minimize manual tasks.
Key Responsibilities:
Implement and maintain enterprise-level IAM and PAM platforms, ensuring security, availability, and compliance.
Facilitate identity lifecycle automation (Joiner-Mover-Leaver) and support integrations with platforms such as Workday, Okta, Active Directory/Entra ID, and other cloud or on-premise applications.
Manage and maintain Privileged Access Management solutions (e.g. CyberArk, Okta OPA, BeyondTrust, Delinea, Cerby).
Provide expert escalation support for complex IAM/PAM issues, integrations, and API troubleshooting.
Lead threat detection and incident response activities in conjunction with ITDR Analysts, utilizing tools like CrowdStrike ITP and Semperis DSP, ensuring effective risk remediation.
Assist in compliance initiatives including User Access Reviews (UARs), audit reporting, and gathering evidence for frameworks such as SOX and PCI.
Engage in disaster recovery planning, incident management, and risk mitigation efforts.
Develop and maintain runbooks, workflows, and documentation to support operational consistency and knowledge sharing.
Create operational dashboards, metrics, and reporting utilizing Security Information and Event Management (SIEM) tools and others (e.g., Grafana, Sumo Logic) to monitor IAM/PAM/ITDR efficiency and risks.
Collaborate with cross-functional teams to deliver IAM services that align with business and security objectives.
Other duties as assigned to meet organizational needs.
Note: Work hours may vary, and the position may require availability during off-business hours as project needs dictate.

