About the job
About ShipMonk
At ShipMonk, we are more than just a 3PL; we serve as a growth partner for merchants. Our cutting-edge technology and extensive network of owned fulfillment centers empower high-growth eCommerce and direct-to-consumer (DTC) brands to thrive. With a dedicated workforce of over 2,500 employees across five countries, our mission is to revolutionize fulfillment by offering everything from rapid click-to-delivery services to real-time inventory management and tailored solutions—all with a merchant-first approach.
Why Choose ShipMonk?
We are committed to long-term success and our achievements stem from five key differentiators that allow us to be true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned fulfillment centers are located throughout the US, Canada, Mexico, the U.K., and Mainland Europe, ensuring unparalleled quality and consistency as we never outsource.
● Proprietary Technology: Our AI-driven platform eliminates the need for tribal knowledge, offering a real-time, unified view of inventory and orders, granting our merchants the control and visibility required for success.
● Exceptional Support: We deliver personalized, hands-on support with a global reach. Dedicated teams are stationed at every fulfillment center, ready to assist.
● Transparent Pricing: We believe in fostering honest, long-term relationships. Our all-inclusive pricing provides predictability without hidden fees or surprises.
● Investing in the Future: With an annual investment of over $10 million in research and development, we ensure our technology and services continuously evolve, allowing merchants to establish lasting partnerships.

