About the job
About Zscaler
Zscaler stands at the forefront of zero trust security, empowering the world's largest corporations, critical infrastructure entities, and government organizations to safeguard their users, branches, applications, data, and devices. Our innovative solutions streamline digital transformation efforts and are supported by a robust global infrastructure of over 160 data centers. The Zscaler Zero Trust Exchange platform, combined with our advanced AI capabilities, actively combats billions of cyber threats and policy violations daily, unlocking significant productivity improvements by minimizing costs and complexity.
Here at Zscaler, we prioritize the impact of your work over titles, fostering a culture of trust built on results. We value transparency and encourage constructive, honest discussions to accelerate the discovery of the best ideas. Our focus is to create high-performing teams that deliver impactful results efficiently and with exceptional quality. We embrace a culture centered on customer obsession, collaboration, ownership, and accountability.
Our “AI Forward, People First” philosophy drives our commitment to innovation and excellence, empowering our employees to reach their full potential. If you are motivated by purpose, enjoy tackling complex challenges, and aspire to make a meaningful global impact, we invite you to join Zscaler and help shape the future of cybersecurity.
Role
We are actively seeking a Senior Manager of Software Development Engineering to join our Zero Trust Cloud (ZTC) team. This hybrid role is based in San Jose, CA, and reports to the Senior Director of Software Engineering.
What You’ll Do (Role Expectations)
- Lead the complete lifecycle of development, testing, deployment, and monitoring for services within our Zscaler Cloud Connector, ZT Gateway, and Zscaler Microsegmentation clouds.
- Collaborate with cross-functional teams to manage evolving priorities, uphold timelines, support escalations, and enhance cooperation between on-site and remote teams.
- Demonstrate leadership through active participation, mentoring engineers to advance their skills, and managing critical tasks such as code reviews, bug triaging, and build processes.
- Champion a customer-first approach by engaging in escalations, demonstrations, and beta trials to deliver a product experience that prioritizes customer satisfaction.
- Contribute to the ZTC leadership team on company-wide processes and strategic initiatives.
Who You Are (Success Profile)
- You thrive in dynamic environments, adept at navigating ambiguity and transforming challenges into opportunities.
- You possess strong leadership qualities, combined with excellent communication skills, enabling effective teamwork and collaboration.
- Your experience in software development and engineering management equips you with the ability to mentor and inspire your team.
- You are passionate about delivering exceptional user experiences and have a customer-centric mindset.
- Your strategic thinking and problem-solving abilities drive you to contribute meaningfully to organizational goals.

