About the job
About the Role
Join our dynamic team at moomoo as a Senior Operations and Settlement Officer, where your meticulous attention to detail and expertise in trade settlement will play a crucial role in our fast-paced environment. You will be responsible for ensuring precise and timely settlements, overseeing transaction flows, conducting reconciliations, managing corporate actions, and addressing operational challenges while strictly adhering to regulatory standards.
Key Responsibilities
- Oversee daily operations related to securities, equities, and other financial products, ensuring effective execution and settlement.
- Guarantee timely and accurate trade settlements across diverse markets, including custodial services, reconciliations, corporate actions, trade matching, confirmations, and fund transfers.
- Process client transactions daily, including trades and fund movements, in alignment with established protocols.
- Conduct reconciliations and manage corporate actions such as dividends and interest distributions.
- Provide exceptional customer service to both internal and external stakeholders within the Operations domain.
- Facilitate seamless client onboarding, including KYC procedures and regular reviews.
- Investigate and resolve operational and system-related issues, liaising with internal teams, vendors, and regional offices.
- Participate in system user acceptance testing (UAT) and production testing, contributing to system enhancements and process optimizations.
- Collaborate with internal teams, including Compliance, to ensure adherence to regulatory requirements, policies, and AML/KYC standards.
- Maintain and update market data and client information to ensure accuracy.
- Comply with organizational policies to mitigate operational and reputational risks.
- Support daily operational tasks, engage in business initiatives, and assist in supervising functions as required.

