About the job
Who We Are
Pindrop is the Real Human + Right Human® Identity Trust Platform designed for the AI era. As AI-driven fraud and deepfakes increasingly threaten trust in digital communication, Pindrop offers real-time identity verification and deepfake detection across voice, video, and digital engagements.
Trusted by enterprises to secure billions of high-risk interactions annually, including major U.S. banks and top insurers and healthcare providers, Pindrop combines cutting-edge technology with over 300 patents to enhance security, reduce fraud, lower operational costs, and elevate customer experience.
Celebrated by TIME as one of 2025’s Best Inventions and recognized by Inc. for Best in Business for Innovation, Pindrop is supported by prominent investors such as Andreessen Horowitz, IVP, and CapitalG.
What You Will Do
Join Pindrop as a Senior Platform Product Manager, where you will spearhead the strategy and development of the Pindrop Platform—our shared foundation that drives products like Protect, Passport, and Pulse, along with platform capabilities directly available to customers, including Pindrop Intelligence. Your mission will be to ensure that our platform is scalable, reliable, easy to build upon, and delivers exceptional value to both internal product teams and customers utilizing platform features.
Market Analysis & Customer Insight
- Stay ahead of competitive trends in platforms, data products, and developer ecosystems while collaborating with Product and GTM teams to assess dependencies of Protect, Passport, Pulse, and other product lines on the Pindrop Platform.
- Engage with customers and partners using platform capabilities (e.g., Pindrop Intelligence APIs, data services) to identify use cases, workflows, and unmet needs.
- Manage organizational goals, business metrics, and KPIs for the platform, focusing on adoption, reliability, performance, and developer experience.
- Facilitate internal and external steering forums to align stakeholders on priorities and investments for the platform.
Vision & Roadmap for the Pindrop Platform
- Establish the overarching vision, strategy, and success metrics for the Pindrop Platform as a standalone product.
- Define the evolution of shared platform capabilities (data, AI/ML services, APIs, integrations, observability, security, entitlements, and configuration) to support Protect, Passport, Pulse, and future offerings.

