About the job
Established in 2014, League is at the forefront of transforming the healthcare consumer experience (CX) through cutting-edge artificial intelligence (AI) technology. With a reach of over 63 million individuals globally, League provides the highest degree of personalization in the sector. Our platform empowers payers, providers, and consumer health partners to create high-engagement healthcare solutions that significantly enhance health outcomes. To date, League has successfully raised over $285 million in venture capital, enabling us to power the digital initiatives of trusted healthcare brands such as Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.
Position Summary:
We are seeking a passionate and seasoned designer to join our Client Solutions Design Team as a Senior Product Designer. In this pivotal role, you will serve as the strategic link between League's platform features and the digital aspirations of our healthcare partners. This high-impact position requires you to be a facilitator as well as a storyteller, in addition to your product design responsibilities.
Your role will extend beyond designing interfaces; you will adeptly navigate the complexities of the healthcare ecosystem: leading workshops, transforming intricate business requirements into user-centric journeys, and advocating for the importance of human-centered design to executive stakeholders.
Key Responsibilities:
- Act as a trusted advisor to client stakeholders, effectively communicating design strategy and UX best practices. You will translate their long-term digital ecosystem vision into experiences that align with League’s platform capabilities and design system.
- Take ownership of the complete design process, from crafting high-level information architecture and user flows to developing interactive prototypes and high-fidelity deliverables. Ensure that every output is rooted in product and user objectives, utilizes League’s design system, and effectively conveys the solution to product, engineering, and client stakeholders.
- Collaborate with the design research team to plan and execute research initiatives that enhance our understanding of the target users and market needs, ultimately leading to more effective design solutions and later assessing the success of designs.
- Work closely with product managers, engineers, and client stakeholders daily to navigate technical limitations and iterate on solutions, ensuring the designed vision is realized during implementation and quality assurance phases.
- Contribute to the advancement of League’s internal design systems and capabilities, identifying unique client needs that may present broader opportunities for innovation.

