About the job
Patreon is a dynamic media and community platform that empowers over 300,000 creators to offer their most devoted fans exclusive content and unique experiences. We provide creators with diverse tools to engage their audiences and establish sustainable businesses through options like paid memberships, free memberships, community chats, live video, and direct sales to fans via one-time purchases.
Our mission is straightforward: to fund the creative class. As pioneers in this domain, we take pride in our achievements, including:
Over $10 billion generated by creators since our inception
More than 100 million free memberships for fans who are exploring our platform
Currently, over 25 million paid memberships on Patreon.
We are committed to investing significantly in developing the premier creator platform, and we are on the lookout for a Product Manager, Access & Identity to help drive our objectives forward.
This position is based in San Francisco and follows a hybrid work model, requiring in-office attendance two days per week.
About the Team
The Access & Identity team is dedicated to safeguarding millions of user accounts, protecting billions of dollars in creator income, and ensuring that Patreon adheres to the highest standards for privacy and security. These systems are essential for maintaining trust between creators and their fans.
About the Role
We are seeking a Product Manager, Access & Identity to lead our strategy and implementation of identity and access management systems. In this role, you will spearhead key initiatives focused on account integrity, fraud prevention, and regulatory compliance. You will develop safeguards against account takeovers, implement self-service account recovery processes, and utilize AI-driven technologies for authentication and identity verification to enhance community protection at scale.
Additionally, you will oversee our Anti-Money Laundering and KYC/KYB initiatives, which depend on accurate identity verification for all creators. Your contributions will directly enhance creator trust, mitigate fraud, and ensure that Patreon complies with evolving regulations.

