About the job
About Jerry.ai
At Jerry.ai, we are pioneering America's first AI-powered super app, revolutionizing the car ownership experience. Our mission is to simplify one of the most significant investments in people's lives—car ownership. With a stellar 4.7-star rating on the App Store and over 5 million users, we have already transformed how millions manage their auto insurance, and we’re just getting started!
About the Opportunity
We are seeking a dynamic Senior Product Manager to spearhead our AI-driven messaging product. As a key player in Jerry.ai's growth strategy, you will leverage AI and automation to enhance customer engagement, conversion, and retention. Currently, our internal AI agent development platform, Propelix, handles over 70% of customer requests through AI agents. Your goal will be to elevate this to over 90%, ensuring delightful AI interactions that boost customer satisfaction. You will be instrumental in scaling our messaging infrastructure across SMS, in-app chat, email, and voice, crucial for our platform's success.
Your Impact:
Collaborate closely with Product, Engineering, and Data Science teams to craft engaging AI interactions that enhance automation and customer satisfaction.
Utilize data analytics to pinpoint and prioritize enhancements to our core messaging systems.
Identify bottlenecks in addressing high-impact challenges and inform our prompt engineering best practices and technical roadmap.
Stay informed on AI trends, best practices, and technologies to drive strategic decision-making.
Your Profile:
5+ years of experience in management consulting, technical product management, data analytics, or operations within a fast-paced startup environment.
A systems thinker with a strong technical background, capable of translating complex concepts into accessible language.
Data-driven, with the ability to dive deep into analytics to derive insights.
Metrics-oriented and committed to continuous improvement, embodying an optimistic “how can we” mindset.
A passion for AI and technology, with a desire to innovate in the product space.

