About the job
About Us
At AfterShip, a Great Place to Work Certified company, we are revolutionizing the global eCommerce experience. Our mission is to empower retailers in crafting unparalleled online shopping journeys, focusing on the post-purchase phase and beyond.
We have facilitated over 8 billion shipments for more than 20,000 top brands including Samsung, Gymshark, Mejuri, and TOMS. Our AI-powered post-purchase solutions encompass shipment tracking, returns management, personalized product discovery, and delivery predictions with industry-leading accuracy.
With a backing of $66M in Series B funding and over ten years of innovation, we are rapidly expanding and shaping the future of the post-purchase experience. Our team of over 450 members worldwide fosters a diverse and collaborative culture that values agility, ownership, and impactful contributions.
Your Mission:
We are in search of a Senior Product Marketing Manager who will be instrumental in narrating AfterShip's story and securing our position in the global marketplace.
This role transcends a typical PMM position. You will collaborate closely with the Head of Product Marketing and other go-to-market (GTM) leaders, acting as the strategic voice that aligns our products with customer needs. You will be responsible for defining our positioning, packaging, and launching solutions that catalyze revenue growth. From developing messaging frameworks and building customer personas to extracting market insights, you will create the go-to-market strategy that directs how AfterShip engages with customers, partners, and competitors.
With significant visibility among leadership and GTM teams, your contributions will be pivotal in:
- Crafting the global go-to-market strategy, with a strong emphasis on the North American market.
- Translating product innovations into engaging, customer-focused narratives.
- Equipping GTM teams with compelling stories and tools that foster pipeline growth and product adoption.
- Shaping global positioning that distinguishes AfterShip from its key competitors.
This position reports to the Head of Product Marketing in North America and will necessitate collaboration across time zones approximately 1-3 times per week.
If this opportunity resonates with you, we would be excited to connect.

