About the job
Why Join Mozilla?
Mozilla Corporation, a non-profit-backed technology leader, has been transforming the internet landscape for over 25 years with innovative products like Firefox, a web browser that prioritizes user privacy. Serving over 225 million users monthly, we are committed to shaping technology for the next generation, creating an internet designed for individuals rather than corporations. Our projects span various domains, including AI, social media, and security, all while staying true to our mission of enhancing the online experience for everyone.
As a wholly owned subsidiary of the Mozilla Foundation, a registered 501(c) non-profit, we prioritize our mission over shareholder interests. Together with a global community of contributors, we design and distribute open-source software that empowers users to experience the web on their own terms.
About the Team and Role:
The Firefox User Research team is dedicated to exploring complex human-centered challenges through data-driven insights. We employ both quantitative and qualitative research methodologies to address business needs and uncover user insights that guide product and design strategies.
In the role of Senior Quantitative User Researcher, you will spearhead both strategic and tactical quantitative research initiatives. Collaborating with product managers, designers, engineers, data scientists, marketers, and fellow researchers, you will utilize quantitative methods to gain a scientific understanding of user experiences, needs, motivations, and behaviors at scale. Your insights will directly inform roadmaps and strategic decisions.
Key Responsibilities:
- Lead comprehensive quantitative research projects from identifying business objectives and designing surveys to analyzing data and presenting actionable recommendations that influence product development.
- Collaborate across departments, including product, design, engineering, data science, and marketing, to establish a research roadmap and pinpoint high-impact research opportunities.

