About the job
LUXASIA stands as the premier beauty omnichannel brand-builder within the Asia Pacific region. Since our inception in 1986, we have successfully facilitated market entry and brand growth for over 100 luxury beauty brands, including renowned names such as Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. Our strategic partnerships include Joint Ventures with industry giants like LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). Our integrated brand-building capabilities encompass luxury retail, online commerce, consumer marketing & analytics, and supply chain management. Powered by a diverse and dynamic #OneTeam of 2700 professionals across 15 expanding markets, we are committed to excellence.
Why Join Us?
At LUXASIA, we recognize the beauty inherent in each talent, including you. We are dedicated to fostering your growth by enhancing your competencies and unlocking your potential. As part of our vibrant portfolio of over 100 luxury brands, your contributions will touch the lives of millions of consumers across the region. Here, you will have the entrepreneurial freedom to manage the business as if it were your own, accompanied by the guidance and support you need. Our diverse and inclusive team champions innovative thinking and embraces change. Together, as #OneTeam, we celebrate our differences, explore new ideas, take calculated risks, learn from failures, and drive meaningful results. While challenges are part of the journey, the experience promises to be rewarding.
A fulfilling career filled with opportunities for professional development awaits you at LUXASIA. Isn’t that beautiful?
Position Purpose
The Senior Retail Operations Executive (Counter Operations Leader) will deliver comprehensive operational support to retail counters across Australia. This role ensures consistent execution, system integrity, and adherence to brand standards through remote oversight. Located in Malaysia, you will collaborate closely with Australia-based commercial and field teams to ensure frontline readiness, uphold operational discipline, and guarantee the seamless execution of daily operations, promotions, and events. Acting as the central operations anchor, you will leverage data, systems, and standardized processes to drive efficiency, consistency, and operational excellence across all counters.

