About the job
At Fastly, we empower individuals to remain connected with the digital experiences they cherish. Our cutting-edge edge cloud platform empowers clients to swiftly, securely, and reliably deliver exceptional digital experiences by processing, serving, and securing applications at the very edge of the Internet. Designed for a programmable and agile software development approach, Fastly’s platform enables clients to harness the full potential of the modern Internet. Our esteemed clientele includes some of the world's leading companies such as GitHub, Yelp, Paramount, and JetBlue.
Join us in our mission to build a more trustworthy Internet.
Senior Sales Engineer - ANZ
The Senior Sales Engineer will take the lead in driving strategic results, instilling confidence, and employing a blend of technical acumen and interpersonal skills to enhance customer satisfaction and achieve business objectives. In this pivotal role, you will support Fastly’s most significant and strategic accounts, tailoring engagements to leverage high-growth opportunities, boost revenue retention, and ensure a solid Return on Investment (ROI). You will serve as a proactive point of contact for assigned customers, guaranteeing their success and acting as a trusted advisor throughout the customer lifecycle, encompassing both presales and postsales engagements.
Key Responsibilities
Collaborate with customers, prospects, and partners to create tailored solutions that align with their business priorities.
Design architectures and deliver a strategic customer roadmap leveraging Fastly’s platform.
Execute strategic sales initiatives that contribute to winning competitive bids and securing renewals.
Engage early in the roadmap process to ensure alignment with client goals.
Promote customer feedback to influence Fastly’s product roadmap.
Lead and oversee Proofs of Concept (POCs) and technical evaluations.
Guide the onboarding and service delivery following successful closure of opportunities.
Foster relationships with key stakeholders and build trust at the executive level.
Work cross-functionally with Product, Engineering, and Support teams to advocate for customer needs.

