About the job
Join Northwestern Medicine as a Senior Salesforce Administrator, a pivotal role that embodies our mission of delivering exceptional healthcare solutions. In this position, you will leverage your advanced expertise to configure, maintain, and optimize the Salesforce platform, along with associated applications like Ascend. As a subject-matter expert, you will spearhead complex system initiatives, provide strategic guidance on architectural decisions, and ensure the reliability, scalability, and sustainability of Salesforce solutions throughout the organization.
Your responsibilities will include monitoring system performance, analyzing intricate issues, leading enhancements, and overseeing the testing and implementation of system changes. You will collaborate with both business and technical stakeholders, mentor junior team members, and contribute to the continuous improvement of governance and best practices in an agile environment.
At Northwestern Medicine, our Information Services team is dedicated to transforming healthcare through innovative, high-value solutions. We are committed to delivering unparalleled service not only to our patients but also to our internal clients. Our approach ensures that all systems work in perfect harmony, supporting our relentless pursuit of better medicine.
By integrating advanced technologies, including AI and automation, we enhance clinical and administrative operations and continue to refine our end-user support model, all aimed at improving modern infrastructure.

