About the job
WHAT MAKES US EPIC?
At the heart of Epic's success lies a team of talented and passionate individuals. We take pride in fostering a collaborative, inclusive, and innovative workplace. Whether we are developing award-winning games or creating cutting-edge engine technology, we are committed to pushing the boundaries of interactive experiences.
Being part of Epic means contributing to a team that constantly seeks to improve and serve our community and users. We are always innovating to elevate the standards of game and engine development.
ENGINEERING - UNREAL ENGINE
What We Do
For over 20 years, Unreal-powered projects have been at the forefront of real-time entertainment. Our team of engineering experts consistently innovates to enhance the tools and technologies that empower content creators globally.
What You'll Do
We are on the lookout for a seasoned Developer Relations Engineer to join our team to support EOS Anti-Cheat (commonly known as Easy Anti-Cheat). In this pivotal role, you will act as a vital technical liaison between our internal engineering teams and external partners, assisting in the integration, troubleshooting, and optimization of Anti-Cheat within their projects. Your responsibilities will include in-depth technical problem-solving, analyzing crash dumps, debugging low-level C/C++ code, and providing actionable solutions and insights. You will play a key role in guiding design decisions for Anti-Cheat, contributing to technical documentation, and maintaining effective communication both internally and externally. The ideal candidate will be proactive, detail-oriented, tactful, and empathetic, possessing strong problem-solving abilities and exceptional communication skills to convey complex technical concepts to stakeholders with varying expertise. You should be adept at working independently as well as collaboratively, with outstanding time management and multitasking skills.
In this role, you will
- Troubleshoot complex integration and operational challenges involving Anti-Cheat, analyzing crash dumps, logs, and call stacks to determine root causes.
- Collaborate directly with external game developers and internal teams to promptly and effectively resolve technical issues.
- Debug and reproduce customer issues, documenting and communicating findings clearly both internally and externally.
- Represent Epic Games during asynchronous and live support, as well as at trade shows like UEFest and customer visits.
- Create and maintain clear, comprehensive technical documentation, tutorials, and guides to support partner integration.
- Advocate for the successful integration and ongoing use of Anti-Cheat by partners.

