About the job
Senior Solution Specialist
Join our dynamic team in Los Angeles as a Senior Solution Specialist, where you will play a pivotal role in delivering exceptional outcomes for our clients.
The primary responsibilities include executing on-premises implementations, managing projects, providing consultation, and overseeing dedicated client professional services agreements. You will be the client-facing representative for our rapidly expanding platform projects globally, ensuring a seamless transition to our offerings.
Key Responsibilities:
- Gain a deep understanding of the cinema industry's business operations to effectively configure and support Vista software for clients, becoming a specialist in Vista’s software modules.
- Conduct project discovery, analyze client needs, develop system designs, and implement tailored solutions within the Vista software suite, ensuring configurations meet client specifications.
- Install and configure Vista's on-premise and platform software, managing both smaller consultation projects and large-scale deployments, both remotely and onsite.
- Provide effective training to Vista clients, both in-person and remotely.
- Consult with clients on best practices, helping them maximize the potential of Vista software.
- Take ownership of project deliverables and build strong relationships with clients and team members.
- Engage in cross-regional and cross-departmental tasks as required, whether on an ad-hoc basis or as part of a formal rotation program.
- Be available to assist with critical work items outside of standard business hours, such as system upgrades and urgent support tasks.
- Be open to domestic and international travel as required.

