About the job
Join Us in Shaping the Future of Connectivity!
At Kong, we believe in empowering individuals and organizations to connect seamlessly. If you're interested in this position but don’t meet every qualification, we encourage you to apply. We value diverse experiences and perspectives.
Your Role:
As a Senior Staff Product Designer at Kong, you will play a pivotal role in crafting innovative API and AI management solutions. Collaborating with product managers, engineers, and other stakeholders, you will turn customer insights into exceptional user experiences. Your contributions will significantly enhance our product offerings, given our compact and agile team environment.
We are seeking candidates with a strong background in designing sophisticated B2B or developer-centric products. Comfort with technical metrics, instrumentation, and experimental design in complex environments is essential.
Your Responsibilities:
Create Outstanding User Experiences: Lead the design of customer-centric experiences, managing projects from ideation to final UI design while adhering to our established design standards.
Advocate for Our Users: Deeply understand our customers' needs and reflect this knowledge in your design work. Propose improvements to enhance product usability and effectiveness.
Foster Team Alignment: Engage with diverse perspectives early in the design process to enhance your work. Clearly communicate the rationale behind design decisions, including customer insights and business impact, to ensure alignment across teams.
Exhibit Leadership: Guide non-design team members in collaborative efforts and maintain transparency regarding project statuses and timelines. Seek to enhance team practices and processes proactively.
Mentor Team Members: Share best practices and mentor junior designers, elevating the overall proficiency of our design team.

