About the job
At Appian, we embody the values of Intensity and Excellence, which are the cornerstones of our culture. Our commitment to high standards ensures that we deliver quality and care in every endeavor. We tackle challenges with ambition and accountability, striving for the best outcomes together as a passionate team.
If you are eager to merge your technological expertise with strategic problem-solving skills, consider joining Appian Customer Success. Our focus is on achieving remarkable customer outcomes, swiftly delivering mission-critical business impacts while partnering with clients to turn their innovative ideas into reality. Being part of our Customer Success team means you will receive the support and opportunities needed to enhance your consulting capabilities while leading AI-powered digital transformations.
We are on the lookout for a Senior Technical Consultant to enhance our Customer Success team. In this pivotal role, you will engage with clients post-sales to create custom software solutions on the Appian platform. Your contributions will empower companies to navigate digital transformations and establish competitive advantages. You will oversee the complete project life cycle, defining, designing, developing, and implementing tailored software and AI solutions for our commercial clients. In a dynamic agile environment, you will analyze client business processes and technical requirements, deploy relational data models, and develop APIs for system integration. Additionally, you will explore AI use cases and apply Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, and prompt engineering, to revolutionize how our clients operate. Collaboration with client technical teams and business users will be essential throughout the software development life cycle, and you will foster client self-sufficiency in building process applications.
About Appian
Appian is a leading software company dedicated to simplifying complex processes and delivering innovative solutions through our low-code automation platform. We empower organizations to improve efficiency and drive digital transformation, providing our clients with the tools they need to thrive in a competitive landscape.

