About the job
Welcome to Back Market!
At Back Market, we are dedicated to making technology more reliable, affordable, and superior to new products. As a global marketplace for refurbished devices, we are committed to reducing our environmental footprint by offering trustworthy tech that boasts 92% lower carbon emissions compared to new devices.
Indeed, purchasing refurbished tech is significantly better for our planet. Each device bought on Back Market contributes positively to the environment. Our team, from Customer Care to Software Engineering, is focused on providing eco-friendly technology solutions. Our mission is clear: to maximize the potential of what we already possess.
Are you prepared to embark on this journey with us?
Back Market is on the lookout for a Senior Technical Lead Manager to oversee our IT Ops Engineering team, which currently includes two engineers and one open position. This unique hybrid role allows you to mentor skilled engineers while developing automation and integration solutions that enhance the efficiency of our 700+ Back Makers daily.
Your objective: Advance IT maturity across Back Market through technical excellence, authentic collaboration, and significant innovation. You'll spearhead impactful automation projects aimed at reducing repetitive tasks, implementing smart governance, and scaling our rapidly expanding international organization.
YOUR RESPONSIBILITIES
Enhancing Your Team Daily
Foster a collaborative engineering team that delivers robust IT solutions that our internal customers will genuinely appreciate!
Invest in the growth of your engineers through coaching, mentoring, and genuine career advancement opportunities.
Cultivate a team culture where everyone feels a sense of belonging, can express their true selves, and are motivated to perform at their best.
Promote open communication and a vibrant feedback culture, as effective teams are founded on trust and transparency.
Technical Strategy & Hands-On Impact
Work collaboratively across the Platform group to align your team with company objectives and ambitious IT maturity goals.
Develop roadmaps that integrate strategic long-term visions (governance frameworks, scalable architectures) with immediate tactical wins that provide instant value.
Leverage a profound understanding of our SaaS ecosystem and how intelligent IT engineering enhances organizational effectiveness.

