About the job
Are you ready to step into a role that will challenge your abilities and expand your horizons?
At Coinbase, we're on a mission to enhance economic freedom globally. This ambitious endeavor calls for the finest talent, as we develop the next generation of on-chain platforms and shape the future of the global financial landscape.
We are looking for a unique individual who shares our passion for leveraging crypto and blockchain technology to revolutionize the financial system. If you're someone who thrives on challenge, seeks to make a significant impact, and embraces collaboration with top-tier colleagues, we want to hear from you. We believe in running toward challenges, not shying away from them, and we value those who are eager to receive feedback for continuous improvement.
Our work culture is intense and not suited for everyone. However, if you're eager to build the future alongside exceptional individuals who hold high expectations, there's no better place to be.
While many positions at Coinbase are remote-first, we are not remote-only. We require in-person participation at various times throughout the year. Team-building offsites and company-wide gatherings take place multiple times annually to foster collaboration, connection, and alignment. Attendance is both expected and fully supported.
As a key member of the Compliance Operations Quality Assurance team, you will conduct audits on transaction monitoring system (TMS) cases, collaborating closely with production teams from Customer Experience and Compliance. Your primary responsibilities will include auditing TMS cases to uphold Coinbase's AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism) program. You will also identify opportunities for procedural enhancements, generate and present metrics, train new analysts, and provide insightful feedback through established communication channels.
Key Responsibilities:
- Conduct QA reviews of TMS cases adhering to quality rubrics to ensure compliance with established guidelines.
- Actively pursue challenging and impactful assignments.
- Support 2LoD reviews and provide prompt responses to findings.
- Lead calibration sessions and office hours to assist other QA analysts.
- Perform root cause analysis on recurring thematic issues.
- Identify procedural gaps or inconsistencies and propose effective solutions.

