About the job
For over two decades, Smartsheet has been at the forefront of enabling individuals and teams to achieve their goals. From efficient work management to innovative, scalable solutions, we have consistently embraced the flow of productivity. Our mission is to craft tools that empower teams to automate mundane tasks, reveal insights, and scale operations intelligently. More than just tools, we strive to create an environment that fosters big thinking, decisive action, and meaningful work. When challenges meet purpose and passion transforms into progress, that's the essence of magic at work— the reason we show up every day.
We are on the lookout for a talented Senior Visual Designer, a visionary and conceptual expert, to join our dynamic brand studio. As Smartsheet expands in multiple directions, we require an 'idea engine' capable of conceptualizing across narratives, experiences, and systems. You are not just proficient in your craft; you have an unquenchable curiosity for human insights and the ability to execute flawlessly from start to finish.
Reporting to the Creative Director in Costa Rica, this role is eligible for remote work within the country. Candidates must be residents of Costa Rica.
You will:
- Advance the Brand: Deliver every piece of work with the deliberate intention of enhancing and evolving the Smartsheet brand identity.
- Lead and Develop: Oversee project execution, mentoring junior designers and contractors to ensure exceptional quality and professional growth.
- Master Design Systems: Contribute to the definition and development of flexible, coherent design systems and component libraries, creating mood boards, comps, sketches, presentation decks, style guides, and storyboards.
- Drive Full-Cycle Projects: Take ownership of projects from initial concept to completion, determining the most impactful way to present work to stakeholders.
- Manage with Precision: Oversee large-scale projects and deadlines while assisting less senior designers in managing their time and resources effectively.
- Guide the Vision: Clearly articulate design decisions and facilitate stakeholder feedback to ensure all work remains aligned with strategic objectives.
- Collaborate Across Functions: Partner with technology and project management teams to guarantee designs meet creative, strategic, and technical goals.
- Commission Excellence: Identify and engage specialists (artists, photographers, etc.) to bring unique projects to fruition.
- Perform additional job duties as assigned.

