About the job
Senior Workplace Platforms Lead, IT & Business Systems
San Carlos, CA (on-site)
About 1X
At 1X, we are pioneering the development of humanoid robots that collaborate with humans to address labor shortages and foster an environment of abundance.
The Role
As the Senior Workplace Platforms Lead, you will be responsible for overseeing and enhancing our collaboration and knowledge management systems, ensuring that teams are aligned, information is accessible, and our tools remain user-friendly as we continue to scale. You will architect scalable information structures, enhance signal clarity across platforms, and implement robust governance standards. This hands-on senior position includes configuring, automating, and continuously refining Slack, Jira, Confluence, and Notion, directly contributing to improved productivity and clarity within the organization.
Your Responsibilities
- Manage workplace platforms comprehensively, including Slack, Jira, Confluence, and Notion.
- Design and uphold scalable information architecture comprising spaces, projects, permissions, templates, and naming conventions.
- Enhance the Slack experience through strategic channel management, workflows, automation, and retention policies.
- Standardize and enhance Jira workflows, hygiene practices, and reporting to promote consistency across teams.
- Establish and maintain a dependable knowledge management system with documentation standards, ownership frameworks, and content lifecycle processes.
- Minimize tool sprawl by defining clear defaults, integrating systems where beneficial, and consolidating redundant workflows.
- Implement role-based permissions and ensure reliable access provisioning and offboarding procedures.
- Directly configure, migrate, troubleshoot, and implement platform upgrades independently, without reliance on external consultants.

