About the job
The Role...
Join the vibrant team at Soho House Chicago as a Server. In this key position, you will engage with members and guests by educating them on our menu offerings, discussing potential allergies, and delivering an exceptional dining experience that aligns with Soho House Service Standards. Your role is vital in promoting guest satisfaction and ensuring seamless service.
A successful Server embodies a positive demeanor, attention to detail, and flexibility while thriving under pressure. You will facilitate effective communication between Front of House (FOH) and Back of House (BOH) staff to create a harmonious dining atmosphere.
Main Duties
- Build and maintain professional relationships with colleagues and management while adhering to training checklists from Club School.
- Enhance member and guest experiences with food and drink pairings and share daily specials to boost sales through friendly, effective communication.
- Communicate any food allergies or concerns to Management and the Executive Chef to mitigate risks during service.
- Complete shift checkout reports and ensure they are verified by management.
- Adhere to health and safety regulations, as well as company standards and local, state, and federal laws.
- Ensure that food orders are plated and served correctly to members and guests.
- Support runners and bussers with service bar tickets and table orders.
- Maintain cleanliness and organization of the server alley and bar area, including polishing silverware and glassware.
- Demonstrate a thorough knowledge of the menu and make recommendations as needed.
- Perform additional tasks as assigned by supervisors or management.

