About the job
Join Our Team as a Service Engineer - Waste Water
We are excited to welcome a skilled Service Engineer to our dynamic, family-run SME based in Gloucester. This role is pivotal in ensuring our operations within the water industry run smoothly as you cover the southern region, primarily around the M25. You will respond to maintenance, repairs, and commissioning requests, leveraging your mechanical and electrical expertise.
Key Responsibilities:
- Provide exceptional customer service by utilizing your extensive product and technical knowledge.
- Install, commission, service, and repair pumps, pump systems, and related mechanical equipment.
- Conduct scheduled site visits, generating comprehensive reports and tailored recommendations.
- Manage emergency call-outs effectively, ensuring timely repairs and clear communication with the team.
- Adhere to safety protocols by creating thorough risk assessments and method statements.
- Demonstrate professionalism and commitment to customer satisfaction at all times.
- Perform routine preventative maintenance on wastewater systems, swiftly identifying and rectifying faults.
- Maintain clear communication with schedulers regarding work progress and manage your tasks efficiently.
- Stay informed of company policies and procedures, ensuring your vehicle is clean and stock levels are maintained.
- Participate in the on-call rota for out-of-hours coverage.

