About the job
Join our dynamic team as a Service Support Coordinator at Phillips Corporation!
At Phillips Corporation, we're committed to excellence and innovation in our field. We are on the lookout for a Service Support Coordinator who is eager to become a virtuoso in managing high-volume communication and technical coordination. This is an energetic role suited for an individual who thrives in a fast-paced environment, handling a continuous flow of calls and emails to ensure our clients maintain seamless production.
Your key responsibility will involve orchestrating commercial service traffic efficiently. You will serve as the critical liaison between our clients and technical experts, employing your CRM skills and data entry accuracy to capture every request with unmatched precision. By proactively gathering machine-related information during initial interactions, you will equip our engineers with the necessary insights to offer immediate solutions upon arrival.
This role requires exceptional reliability as you coordinate around-the-clock support and manage the high-velocity rhythm of our service department. You will transform the customer experience from mere inquiries into an elevated support journey through proactive and consistent communication. If you are a CRM expert who considers high-volume coordination a craft to be perfected, and you are ready to help us reinforce our reputation as the most responsive provider in the industry, we invite you to apply!
The compensation at Phillips is competitive and based on market rates and your contributions. The expected salary range for this role is between $47,000.00 and $65,000.00 annually. If you have a different salary expectation, please include it in your application.
Our Phillips community is composed of high-performing, passionate, and caring individuals and teams, all striving for virtuosity to enhance productivity and prosperity globally. Apply now on our website at https://apply.workable.com/phillips-corporation/
Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

