About the job
At RaceTrac, our Shift Managers are instrumental in creating a thriving atmosphere - leading by example, empowering team members, and ensuring every guest feels valued. If you are a proactive leader who excels in a dynamic, collaborative setting, this is your opportunity to elevate your career and make an immediate difference. You will be pivotal in enhancing store operations, boosting performance, and nurturing future leaders - one shift at a time.
What’s In It for You?
- Competitive salary and shift-based bonuses
- Opportunities for career advancement - many of our General and Co-Managers began their journey as Shift Managers!
- Leadership training and hands-on development to refine your skills
- Flexible scheduling to promote a healthy work-life balance
- A fast-paced, people-centered workplace where your leadership is impactful
- Comprehensive benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
Lead an Accomplished Team During Your Shift
- Establish a positive atmosphere with an enthusiastic attitude that inspires your team
- Provide clear guidance and assist with food service, stocking, cleaning, or cash handling as needed
- Mentor team members in real-time, offering support and direction throughout each shift
- Address guest inquiries with empathy and professionalism, escalating when necessary
Drive Operational Excellence
- Guide and train your team to uphold RaceTrac’s standards for guest service, food safety, and cleanliness
- Ensure accurate execution of inventory management, vendor check-in, and promotional communication
- Oversee essential store processes including write-offs, cash wrap, and compliance documentation
- Facilitate shift change communication and ensure team alignment throughout the day
Exemplify Communication & Accountability
- Effectively communicate important updates from leadership to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Foster a team culture built on accountability, respect, and collaboration
- Proactively engage during busy periods or challenges—demonstrating exemplary leadership
What We Seek
- 2–3 years of experience in retail, restaurant, or food service preferred
- 1+ years of leadership or supervisory experience preferred
- Comfortable in fast-paced, high-volume, guest-oriented settings
- Ability to follow through on tasks and coach others effectively
- Strong communication and team-building skills
Essential Requirements for This Role
- High School Diploma or GED (completed or in progress)
- Ability to lift up to 50 lbs. and engage in physical tasks without frequent breaks
- Willingness to work flexible hours as needed

