About the job
Are you a fluent Slovak speaker eager to embark on an exciting journey with a leading multinational technology powerhouse?
Join our team as a Slovak Technical Support Specialist and become a part of the world’s largest multinational technology company renowned for its innovations in consumer electronics, software, and online services. Here in Greece, you will be welcomed into a vibrant and multicultural environment where your career can flourish!
This is a unique chance to establish yourself as a technical representative for a prominent American tech giant and dynamically elevate your career!
Key Responsibilities:
- Serve as the primary contact for Slovak-speaking customers
- Understand and evaluate customer needs to ensure satisfaction
- Deliver software troubleshooting for a variety of mobile devices including phones and tablets
- Assist customers in managing and securing their accounts and passwords
- Address post-sales inquiries related to online store transactions
- Handle a high volume of incoming calls and emails
- Foster strong and lasting relationships with customer accounts
- Resolve customer complaints by providing effective solutions
Qualifications:
- Fluency in both written and spoken Slovak
- C1 proficiency in English
- Strong technical skills
- Familiarity with iOS or macOS, or similar technologies, is preferred
- Customer-centric mindset
- Commitment to delivering exceptional customer experiences
- Willingness to relocate to Greece
- EU citizenship required
Benefits:
- Competitive gross monthly salary of 1300€
- 14 monthly salaries per year
- Monthly performance bonuses up to 200€
- Transportation bonus of 100€
- Comprehensive relocation package including flight tickets, two weeks of free accommodation, assistance in finding housing, and taxi fare from the airport
- Flexible work-from-home policy while residing in Greece
- Extensive training course
- Ongoing first-class training and development opportunities
- Career advancement prospects
- Be part of a leading multinational call center
- Enjoy a diverse and modern workplace culture

