About the job
At Affirm, we are transforming the credit landscape to prioritize transparency and user-friendliness, empowering consumers to make purchases now and pay later with no hidden fees or accumulating interest.
We are on the hunt for a talented Software Engineer II to become a vital member of our AI Agents engineering team within the Servicing Engineering organization. This team collaborates closely with an omnichannel AI agent vendor to deliver a conversational first point of contact for our customers. Our focus lies in orchestrating Affirm's systems to continuously innovate and find solutions for our customers. As we navigate uncharted territories, we seek a proactive individual who is ready to take ownership and deliver results.
Key Responsibilities
· Collaborate with your team’s tech lead and manager to decompose larger projects into manageable tasks, delivering them in phases while ensuring timely completion.
· Partner with product management, design, and analytics throughout the product development lifecycle, engaging in ideation, articulating technical constraints, and making informed decisions that weigh risks and trade-offs.
· Ensure the operations and availability of your team's deliverables by establishing metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call duties.
· Foster a sense of community within your team by engaging in growth and development initiatives, including participating in the interview process.

