About the job
*Remote — Canada*
About Us
Thanx is a premier loyalty and guest engagement platform dedicated to enhancing customer lifetime value for both regional and national restaurant brands. Our innovative platform integrates lifecycle marketing automation with cutting-edge loyalty tools, prioritizing personalized experiences over standard discounts. Utilizing our unique credit card tokenization technology, Thanx captures precise purchase data at scale, fueling our CRM suite and facilitating high-conversion ordering experiences across web and app. Recognized as one of Nation’s Restaurant News’ 2020 Power List top 50 innovators in food service, we take pride in our impact on the industry.
With over $30 million in backing from renowned VCs such as M33 Growth, Ribbit Capital, and Sequoia Capital, we cultivate a thriving culture centered around trust, autonomy, and internal growth. Our core values—Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely—are fundamental to our achievements, resulting in high employee retention and a robust alumni network.
Your Role
As Thanx continues to achieve new financial milestones, we are expanding our R&D team and looking for a dynamic Software Engineering Manager to join our leadership. You will foster a high-performance culture, enhance team relationships, and ensure the successful delivery of high-impact initiatives outlined in our roadmap.
Your Responsibilities
- Cultivate Culture: Inspire a culture of high performance, continuous improvement, and accountability within your team.
- Empower Your Team: Establish trusted relationships through open feedback, mentorship, and growth opportunities.
- Ensure Delivery Excellence: Manage the successful execution of priorities, ensuring a balance of speed and quality in all deliverables.
- R&D Collaboration: Collaborate with R&D leadership to identify process and organizational enhancements that drive efficiency.
- Develop Talent: Conduct regular one-on-ones, provide mentorship, and actively support your team’s career development.
- Recruit and Onboard: Lead the recruitment and onboarding process to seamlessly integrate new talent into the organization.
- Boost Team Performance: Monitor and enhance team morale, productivity, and overall performance.

