About the job
At Profound, we are dedicated to empowering businesses to comprehend and manage their AI presence effectively. As a Solutions Consultant, you will play a pivotal role at the intersection of sales, product, and customer success. Your primary focus will be to guide enterprise prospects and customers in recognizing the value of Profound’s innovative platform and its customization to meet their specific needs. You will take ownership of the technical and strategic aspects of the pre-sales process, translating customer objectives into scalable solutions that yield measurable results.
Key Responsibilities
Collaborate closely with the Sales team to facilitate discovery calls, product demonstrations, and RFP responses, effectively communicating Profound’s technical strengths and strategic advantages to enterprise clients.
Lead the design of customized solutions by aligning customer use cases with platform features, integrations, and data models to ensure optimal compatibility.
Deliver impactful product demonstrations that illustrate how Profound enhances brand visibility across AI-driven platforms.
Work in tandem with Product and Engineering teams to define the scope of custom implementations, integrations, and data requirements for strategic accounts.
Develop and enhance proof-of-concept engagements to showcase ROI and expedite deal closures.
Create and maintain comprehensive technical documentation, solution playbooks, and demo environments to support scalability and repeatability.
Act as a trusted advisor to customers and internal teams, bridging technical insights with marketing and AI strategies.
Collect market and customer feedback to inform product roadmap priorities and enable market entry strategies.

