About the job
Description
At Coupang, we are dedicated to delivering an extraordinary experience for our customers. Our mission is to transform shopping, dining, and everyday living into an effortless journey. As a pioneering force in the multi-billion-dollar commerce sector, we are recognized as one of the fastest-growing retail companies worldwide.
Embracing the best aspects of a startup culture while harnessing the resources of a large global public company, we propel our growth and innovate our services at an unparalleled pace since our inception. Each day at Coupang is an opportunity for personal and collaborative growth, where you can witness the evolution of yourself, your team, and the company.
Join us in shaping the future of commerce as we continually push the boundaries of possibility, tackle challenges, and redefine traditional norms. Be part of Coupang and make a significant impact in this high-tech, always-on, hyper-connected world.
Position: Staff Data Analytics - CX
As a Staff Data Analyst, you will play a crucial role in generating reports and insights that enhance our management's ability to provide exceptional customer experiences. By analyzing billions of data points generated by millions of customers utilizing Coupang's services, you will extract meaningful insights, address complex business inquiries, and deepen our understanding of customer behavior.

