About the job
Discover Okta
At Okta, we envision a world where identity is seamlessly integrated into every digital experience. As The World’s Identity Company, we empower individuals to securely access any technology, anywhere, on any device or application. Our versatile products, including the Okta Platform and Auth0 Platform, redefine security by placing identity at the forefront of business growth and safety.
We value diverse perspectives and experiences, welcoming lifelong learners who can contribute their unique insights to our mission. Join us as we build a future where identity truly belongs to you.
Role Overview:
We are seeking a highly skilled AI User Research Scientist to help shape the trajectory of AI-driven security solutions at Auth0. Unlike typical usability roles, your focus will be on deeply understanding user needs, validating the assumptions that underpin our AI solutions, and assessing whether our innovations will be trusted, embraced, and ultimately achieve product-market fit.
This influential position requires collaboration with engineers, AI researchers, product managers, and designers to ensure that our LLM-based systems are designed around human needs, secure by nature, and aligned with business objectives. This role combines expertise in user research, market insights, strategic vision, and technical fluency in AI product development, which diverges significantly from traditional software development methodologies.

