About the job
Join the fun and vibrant team at Insomnia Cookies as we expand our operations in the Boston, MA area! We are on the lookout for passionate hospitality leaders eager to be part of a dynamic and rapidly growing company. This role promises exceptional training, mentorship, and opportunities for professional advancement, along with the chance to achieve impressive sales results!
Compensation & Sweet Position Perks:
· Competitive base salary with a quarterly bonus structure.
· Monthly stipend of $50.00 for your cellphone data plan.
· Comprehensive benefits package, including medical, dental, vision, and pet insurance.
· 401K plan with employer matching contributions.
· Enjoy 2 weeks of paid vacation, 2 personal wellness days, and paid sick leave.
· Access to our unique Cookie College training platform for ongoing learning.
· Indulge in FREE cookies, exciting swag, and more!
Key Responsibilities:
· Recruit, coach, and develop a diverse team of part-time staff, including Shift Leaders, Cookie Crew, and Delivery Drivers.
· Oversee service quality, ensuring exceptional food, engaging customer interactions, friendly employee demeanor, and store cleanliness.
· Foster a culture of excellence that emphasizes cookie quality, outstanding customer service, and sales performance, while promoting personal growth for team members.
· Manage and audit inventory to ensure proper controls are in place.
· Develop and implement exciting local marketing initiatives.
· Create and promote in-store recognition programs and contests.