About the job
At Ooma, we revolutionize the way individuals and businesses connect through our cutting-edge cloud-based communication platform. Our innovative solutions empower small business owners to maintain seamless connections with their customers and manage operations from any location. For larger enterprises, we tailor unified communications solutions to meet specific requirements. Additionally, we offer our customers top-rated VoIP phone service and advanced smart home security systems, ensuring they stay connected with loved ones and secure in their homes. We believe that advanced technology should be accessible and affordable for everyone.
About the Role:
We are in search of a dynamic and relationship-focused Key Account Manager who will play a pivotal role in enhancing Ooma's visibility among major retail and distribution partners. This position involves managing and expanding a portfolio of key accounts, crafting growth strategies, fortifying partnerships, and driving sales performance.
This high-impact role requires cross-functional collaboration, influencing retail strategies, and significantly contributing to Ooma's market expansion.
What You’ll Do:
- Develop and execute annual strategic account plans with specific sales and growth targets, reviewed quarterly.
- Identify opportunities for growth by analyzing marketing initiatives, product innovations, economic trends, and seasonality.
- Manage full relationships with assigned key accounts, serving as the primary point of contact and trusted advisor.
- Organize business reviews, client meetings, and executive presentations.
- Forecast sales performance and generate regular reports for the Head of Residential Sales.
- Optimize marketing expenditures to enhance ROI and boost sales.
- Oversee product detail pages across e-commerce platforms to ensure accuracy and effectiveness.
- Collaborate with retailers to achieve prime shelf positioning for our products.

