About the job
As a Strategic Key Account Manager, you will play a pivotal role in strategic account management, overseeing a portfolio of key accounts and steering their success through innovative, data-driven solutions. Your responsibilities will include analyzing customer needs, pinpointing growth opportunities, and crafting customized sourcing strategies that yield measurable outcomes. Building robust relationships with senior decision-makers will be essential, as you will develop account plans aimed at enhancing partnerships and amplifying revenue streams. Achieving success in this position entails expanding your account portfolio, boosting customer retention, and consistently surpassing sales goals through effective upselling and cross-selling techniques. You will work in collaboration with various teams across the organization to create customer programs that address complex challenges and foster long-term value.
Key Responsibilities:
- Oversee and expand a portfolio of key accounts through strategic planning and execution.
- Utilize data-driven insights to analyze customer needs and propose impactful solutions.
- Identify and act on upselling and cross-selling opportunities across diverse product lines.
- Establish and nurture relationships with senior management and key decision-makers.
- Develop comprehensive account plans to drive business retention and growth.
- Ensure customer success and ROI through tailored engagement strategies.
- Collaborate with cross-functional teams to deliver innovative customer programs.

