About the job
At lemlist, we have grown from the ground up to achieve $45M ARR, and we are on an ambitious path to become a $1B company within the next five years.
We prioritize action over words and are seeking a Strategic Operations Associate to be the trusted partner of our Chief of Staff and CEO, driving forward the pivotal projects that will shape our future.
This role is ideal for proactive individuals who excel in structuring, analyzing, and adapting to change.
As a key player, you will be at the heart of our decision-making processes, contributing to M&A activities, pricing strategies, performance management, and company culture.
Your Role
Strategic Execution (40%)
You will spearhead critical initiatives from inception to completion, collaborating closely with the leadership team.
Examples include:
Conducting market intelligence through customer interviews to gather insights.
Developing pricing scenarios that evaluate impacts on ARR, NRR, and churn.
Analyzing sales performance to identify bottlenecks and propose solutions.
Creating structured board memos that present clear decisions, options, and recommendations.
Conducting due diligence on potential acquisition targets, assessing financial, product, and market fit.
Company Rituals (30%)
You will ensure that clarity and culture scale alongside our growing team, maintaining alignment and engagement.
Every presentation you create should be inspiring, clear, and reflective of lemlist's core values.
Examples include:
Designing bi-monthly all-hands presentations.
Building presentations for team kickoffs and bonding activities.
Refining ritual structures to enhance execution speed.
CEO Narrative (20%)
You will amplify the voice and visibility of the CEO.
Examples include:
Identifying high-impact podcasts to increase US inbound engagement.
Crafting keynote presentations that align with our product vision.
Formulating narratives for our AI-first positioning.
Facilitating connections between the CEO and key stakeholders like prospects, customers, and thought leaders.
Whatever it Takes (10%)
Embrace a flexible approach to support the team in achieving our goals.

