About the job
Join ITRS: Shaping Critical Technology
At ITRS, we are dedicated to making vital technology function seamlessly. Our mission is to provide automated, comprehensive IT observability solutions that protect essential applications and foster innovation. We stand out as the sole monitoring and observability platform tailored for the most rigorous and regulated sectors, earning the trust of 90% of Tier 1 capital markets firms.
Our philosophy is simple: when our team thrives, so do our customers. With us, you will experience:
- A supportive culture – We are honored to be recognized as a Great Place to Work for several consecutive years, thanks to our diverse and inclusive environment.
- Meaningful work – Make a significant impact with thousands of global clients in industries that keep the world functioning, including 9 out of the top 10 investment banks.
- Opportunities for growth – Whether you're starting your career or bringing years of expertise, we are committed to your professional development. Just ask our team members who have been flourishing here for over a decade.
Headquartered in London, with teams across the US, Europe, and Asia, ITRS blends the agility of a high-impact tech firm with the stability of a private equity-backed global partner.
Role Overview
We are in search of a proactive and strategic Product Manager to spearhead the development and implementation of analytics-driven products and solutions. This position necessitates a robust grasp of statistical modeling, telemetry data analysis, and capacity planning, alongside an awareness of market trends and customer demands to deliver innovative and dependable products.
The ideal candidate will possess experience in analytics product development, collaborating closely with data scientists, engineers, and business stakeholders to launch telemetry anomaly detection and capacity planning solutions effectively.
This role reports to our Group Product Manager and offers a hybrid work schedule based in our London headquarters.
Your Responsibilities as a Product Manager
Lead large-scale telemetry data discovery, analytics, and visualization efforts:
- Ensure solutions are AI-ready, enabling agents to interact effortlessly with data and models.
- Forecast telemetry capacity and detect anomalies to anticipate system loads, identify irregularities, and avert failures.
- Conduct historical threshold analysis for metrics, logs, and traces to define baselines and spot deviations over time.
- Develop dynamic, high-performance visualizations capable of displaying and exploring extensive telemetry data.
- Create a self-service analytics workbench that empowers internal teams and customers to independently conduct anomaly detection and statistical modeling.
- Implement automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents, facilitating faster root-cause analysis.
- Optimize data retention and lifecycle management with analytics-driven insights.

