About the job
About Us
At Sierra, we are pioneering an innovative platform that empowers businesses to enhance customer experiences through AI technology. With our headquarters in San Francisco, we are expanding our presence globally with offices in Atlanta, New York, London, France, Singapore, and Japan.
Our culture is built on core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and define our commitment to excellence.
Founded by industry leaders Bret Taylor and Clay Bavor, our team is driven by their vast experience from companies like Google and Facebook, where they have spearheaded transformative projects and innovations.
Your Role
As a pivotal member of the Agent Strategist team, you will collaborate closely with our Agent Product Managers and Engineers to design, develop, and implement AI agents capable of managing thousands of customer interactions daily.
Your expertise in product strategy, conversational design, and customer insights will be essential in bringing these high-quality AI agents to fruition.
Serve as a trusted consultant for our clients, guiding them in their AI initiatives.
Design, build, and refine conversational AI agents, gaining firsthand experience in their development and enhancement.
Oversee the execution and completion of multiple high-impact agent development projects.
Facilitate collaboration among technical and non-technical stakeholders throughout the entire agent development lifecycle.
Foster clear communication and strong relationships among all stakeholders.
Provide data-driven insights that inform decisions for both clients and internal teams.
Your Qualifications
Exceptional Communication Skills: Proficient in verbal and written communication in both English and French.
Experience in AI and Product Development: Proven track record in AI technologies, product management, or agent development.
Strategic Thinking: Ability to analyze complex problems and develop effective solutions.
Collaborative Team Player: Excellent interpersonal skills and a knack for working with diverse teams.
Data-Driven Decision Making: Strong analytical skills with the ability to leverage data for strategic insights.

