About the job
At Peachy, we are dedicated to eliminating barriers to care and making wrinkle treatments more accessible than ever. With our innovative offerings like Preventative Botox, Prescription Retinoids, and essential Daily Use Sunscreen, we prioritize transparent pricing and exceptional quality, all backed by scientific research.
Position: Studio Experience Specialist (Front Desk Coordinator)
Location: Chicago, IL - Peachy Gold Coast
The Studio Experience Specialist plays a vital role in our team, closely collaborating with the Studio Manager and Clinical Providers to ensure each client enjoys a positive and educational experience. If you're passionate about wrinkle prevention and knowledgeable about our products and services, we want to hear from you!
Key Responsibilities:
- Warmly greet clients and facilitate a smooth check-in and check-out process.
- Work alongside team members and support Clinical Providers to deliver an outstanding studio experience.
- Provide exceptional service, answering inquiries about Peachy treatment options and promoting our aftercare products.
- Coordinate with the remote Customer Service team to manage client schedules, including new and rescheduled appointments.
- Embody Peachy's Core Values and nurture an inclusive culture.
- Execute studio opening and closing procedures.
- Maintain studio cleanliness, restock products, and oversee common areas.
- Adhere to infection control protocols and uphold HIPAA privacy standards.

