Founded in 1971, Mulberry originates from the heart of Somerset, England. With over five decades of heritage, we are an esteemed British lifestyle brand recognized globally for our exceptional quality and design that embodies the Mulberry Spirit.
Sustainability has been integral to Mulberry's mission since our inception. In 2024, we proudly achieved B Corp Certification, reflecting our commitment to a purpose-driven approach.
While we have grown into a global brand, our core values remain unchanged. We are dedicated to enhancing our impact on both people and the planet, driven by a team that is honest, dynamic, and community-oriented.
If you resonate with these values, we invite you to join our vibrant team.
At Mulberry, our Supervisors are referred to as 'Team Leads' because of the importance we place on people. You will be passionate about delivering an outstanding customer experience and eager to learn and help others grow. We encourage you to excel in your field and actively contribute to our 'Back to the Mulberry Spirit' strategy.
Key Responsibilities:
Customer Focus:
- Cultivate a warm and enjoyable atmosphere for both customers and team members.
- Commit to providing an engaging and memorable shopping experience, inspiring your team to do the same.
- Be culturally aware, understanding how Mulberry integrates into the broader life and art landscape to captivate our customers.
- Build and maintain vital customer relationships through in-store CRM tools to support your team.
Team Development:
- Foster a high-performing team where diversity is celebrated, ensuring every individual feels valued and included. Promote equity, empathy, and understanding in all interactions.
- Stimulate dynamic discussions and encourage various perspectives to drive creativity and collaboration.