About the job
Veeva Systems is a trailblazer in the industry cloud space, dedicated to supporting life sciences companies in accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.
Our core values define Veeva: We prioritize doing the right thing, ensuring customer success, fostering employee success, and maintaining speed in our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.
As a Work Anywhere organization, we encourage flexibility in your work environment, whether from home or in the office, enabling you to excel in your preferred setting.
Join us in transforming the life sciences industry, with a commitment to positively impacting our customers, employees, and communities.
The Role
Veeva Link aims to create connected data applications that enhance research and improve patient outcomes.
In the role of Team Lead for our Data Operations team, you will oversee a remote workforce of over 50 freelancers dedicated to rule-based web research. You will be responsible for designing business processes and driving both process and technological improvements.
Your responsibilities include planning, controlling, and supporting business processes while eliminating obstacles for your team members. Your main objective will be to enhance process efficiency and minimize defects. As a first-line manager and servant leader, you will deliver operational metrics related to your processes and outcomes, all while ensuring high team engagement.
To excel in this position, you should possess strong motivation to lead with a proactive, 'can do' mindset. You should be results-driven, analytical, organized, and possess excellent interpersonal skills, effectively communicating with managers, analysts, and researchers.
The ideal candidate will have a keen interest in people management, a process-oriented approach, and a robust work ethic. If you meet these criteria, we encourage you to apply!