About the job
Team Leader Customer Service Technician
Our client, a well-established energy service provider for the real estate sector, is looking for a Team Leader Customer Service Technician for the regions of Tirol and Vorarlberg. In this role, you will take responsibility for a cohesive team and ensure smooth operations in technical customer service. In addition to operational leadership, you will actively engage in the development of processes and structures, combining technical know-how with managerial responsibilities. Sounds exciting? Read on!
Your Benefits as Team Leader Customer Service Technician
Salary starting at 3,600 Euros gross monthly: Depending on experience and qualifications, there is a willingness to overpay up to 4,100 Euros along with 13th and 14th salaries.
Bonus: Annual target bonus of around 1,500 Euros gross.
Company Car: Electric vehicle for personal use without tax implications.
2 Days Home Office: Flexible work arrangements depending on role and agreement.
Flexible Working Hours: Flexible working time model with early start from 7 AM and free Friday afternoons.
No All-In Model: Overtime is recorded and paid if necessary.
Future Security: Additional 25 Euros monthly starting from the 4th month into an insurance plan.
Mobility Allowance: Optional 25 Euros monthly for a ticket.
Corporate Benefits: Discounts with numerous partners from fitness, technology, and retail.
Health Programs: Access to a mental health platform and company doctor.
Training Opportunities: Individual development possibilities without rigid budget constraints.
Structured Onboarding: Comprehensive training including an onboarding buddy.
Team Events: Budget per employee as well as regular company events.
Additional Days Off: December 24th and 31st are non-working days.
Your Responsibilities as Team Leader Customer Service Technician
Technical and operational leadership of a team of approximately 20 employees.

