About the job
Join Shift Technology, the leading AI platform revolutionizing the insurance sector. Our innovative technology fuses generative, agentic, and predictive AI to enhance underwriting, claims, fraud detection, and risk management. Our solutions drive operational efficiency and deliver exceptional customer experiences, making a measurable impact for the world's foremost insurers.
At Shift, we foster a culture of innovation and trust, united by a mission to reshape the insurance industry through our cutting-edge SaaS platform. With a diverse team representing over 50 countries, we are collaboratively creating the future of insurance.
- Efficiently resolve support tickets and project requests.
- Adhere to established processes and protocols.
- Oversee desktop computer management, ensuring compliance with security policies.
- Administer the badge access system for office security.
- Manage computer inventory and monitor system performance.
- Ensure the proper functioning of office printers.
- Facilitate new user onboarding and offboarding processes.
- Coordinate laptop distribution for remote employees.
- Oversee the internal Windows App (Intune) Store.
- Foster positive relationships with colleagues.
- Utilize deployment tools to roll out new applications.
- Adapt to new responsibilities as needed.
- Promote cross-team collaboration and effective communication to identify risks and minimize operational impacts.
- Encourage autonomy in daily tasks and reduce oversight on complex projects.

