About the job
At Webflow, we are creating the world's premier AI-native Digital Experience Platform, operating as a remote-first organization grounded in trust, transparency, and creativity. Our fast-paced environment demands resilience, but we never compromise on craft or quality. Our mission is to equip everyone with development superpowers. From budding entrepreneurs launching their first ideas to large enterprises enhancing their digital presence, we empower teams to design, launch, and optimize their web experiences without barriers. We envision a future of the web that is more open, creative, and equitable, and we invite you to join us in this endeavor.
We are seeking a dedicated Technical Support Associate to represent Webflow to our customers and serve as the link between their aspirations and our platform. In this role, you will assist users in overcoming real-world challenges, navigate them through complex issues, and instill confidence as they innovate. Every interaction offers a chance to leave a lasting impression—whether it's troubleshooting a challenging build, discovering a new workflow, or helping someone realize their next big idea.
As a member of our support team, you will not only enhance your technical expertise but also play a vital role in shaping customer experiences with Webflow. Collaborating with colleagues across support, product, and engineering, you will provide feedback that leads to enhancements and celebrate the successes that come from assisting thousands of users in building on the web.

