About the job
Join Euronet Worldwide, a global leader in payment processing and cross-border transactions, where we not only create payment solutions but also redefine the future of money movement. Our innovative products, ranging from mobile wallets to real-time payment platforms, facilitate digital transformation in over 160 countries.
As we continue to grow, we are seeking a dedicated Technical Support & Monitoring Analyst to join our 24/7 operational team.
Your Experience at Euronet
As a valued part of the Euronet family, you will thrive in a culture that prioritizes human connection, built on trust, respect, and collaboration. Your efforts will be acknowledged, and you will have access to substantial career development opportunities.
Benefits We Offer
- Comprehensive training during the first two months
- Hybrid work model with flexibility for home-based shifts post-training
- 25 vacation days plus additional leave benefits
- Competitive compensation and rewards program
- Opportunities for skill-based advancement within the team and across departments
- Team-building events
- Annual performance-based bonuses
- Private health insurance
- Access to cutting-edge tools and equipment
- Continuous career development and annual performance evaluations
- Employee referral bonuses and volunteer initiatives
- Work in a vibrant, stable, and international environment
Your Impact
- Oversee incidents and requests related to Processing and IT infrastructure, including daily reporting
- Deliver Level 1 support to internal and external customers and partners
- Utilize various tools for system support and monitoring to identify and resolve system issues
- Engage daily with International Card Organizations (Visa, Mastercard, UPI, American Express) and their technical departments
- This role focuses on technical tasks from a systems perspective and does not involve direct communication with cardholders or end-client support.
Working Hours:
Our CL1 Monitoring Center operates 24/7 throughout the year, with shifts organized in 12-hour blocks (7:30 am - 7:30 pm / 7:30 pm - 7:30 am), averaging 15 shifts per month. Shift schedules are planned on a two-month basis.

