About the job
Job Title: TikTok Shop Specialist
Job Type: Full-time / Remote
Work Hours: PST Time Zone
Job Overview:
Join our dynamic team as a TikTok Shop Specialist, where you will oversee the backend operations of TikTok Shop for multiple brands. This role is focused on execution, requiring a meticulous approach with strong attention to detail and operational excellence. You will manage the daily activities of TikTok Shop Seller Centers for up to five brands, ensuring optimal performance and adherence to compliance standards.
Key Responsibilities:
- Administer and operate TikTok Shop Seller Center backend across multiple brand accounts (up to 5).
- Oversee product listing setup and optimization, including titles, descriptions, pricing, and variants.
- Manage order processing, returns, fulfillment workflows, and cancellations.
- Monitor and maintain inventory levels to avert stockouts.
- Establish and manage promotions, discounts, vouchers, and flash sales.
- Ensure compliance with TikTok Shop guidelines and resolve backend issues promptly.
- Troubleshoot listing errors, fulfillment issues, policy flags, and account-level concerns.
- Maintain precise brand-wise trackers, reports, and SOP documentation.
- Collaborate internally with account managers, media buyers, and creative teams.
- Stay updated with platform enhancements, new features, and policy updates.

