About the job
At Zippy, our mission is clear: to simplify the process of obtaining a loan for manufactured homes, making it fast and entirely online. We recognize that modern manufactured homes are not only affordable and stylish but also eco-friendly. However, finding a lender who truly understands this market can be a daunting task. That’s where Zippy steps in, specializing exclusively in manufactured home loans and providing a seamless digital experience.
Based in Dallas, TX, with an office in Tempe, AZ, Zippy offers home loans and insurance tailored for manufactured home buyers across the United States. Our remote-first team operates from cities such as Dallas, Houston, Knoxville, Omaha, Philadelphia, and Phoenix, among others. Supported by institutional investors, we provide competitive compensation, stock options, and comprehensive benefits. At Zippy, we are committed to enhancing financial outcomes for our consumers and addressing the affordable housing crisis through innovative technology and solutions.
The Role
We are in search of a detail-oriented and proactive Title Operations Specialist to join our team. This key role is responsible for ensuring the precise and timely processing of titles for manufactured homes and vehicles, collaborating closely with retailers, state and county agencies, as well as internal teams. The Title Operations Specialist will play a pivotal role in maintaining compliance, resolving discrepancies, and providing support to both borrowers and investors. This position is in-office at our Tempe, AZ location.
Key Responsibilities
Manage the title inbox, ensuring timely responses and follow-ups.
Coordinate with state and county agencies to clarify processes and resolve issues.
Quickly identify and rectify title errors.
Partner with retailers to ensure accurate title completion and transfer to borrowers.
Process titles for repossessed vehicles and homes.
Meet service level agreement requirements for investor-placed titles.
Assist with other titling tasks as necessary to ensure smooth operations.
Qualifications
Minimum 2 years of experience in manufactured home or vehicle titling.
Comprehensive knowledge of state and county title regulations.
Strong problem-solving and communication abilities.
Proficient in managing multiple priorities independently.
Detail-oriented with excellent organizational skills.

