About the job
ABOUT US
At Indie Campers, we believe that adventure should be accessible to everyone. As a premier campervan marketplace, we're dedicated to transforming the road trip experience with a user-friendly digital platform and a commitment to customer satisfaction. Our mission is to provide memorable journeys at affordable prices, allowing you to explore the great outdoors in style.
With over one million nights booked through our platform, we've proudly served more than 300,000 travelers from 169 countries. Our offerings include a versatile range of road trip options, from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
As we continue to grow, we seek passionate individuals ready to embark on this exciting journey with us, contributing their talent and enthusiasm to our vision.
THE ROLE
We are excited to welcome enthusiastic students or recent graduates eager to immerse themselves in the dynamic world of RV and campervan rentals at our London Depot situated in Heathrow. As a Tourism & Operations Intern, you will be the welcoming face of our brand, guiding guests through their road trip preparations and ensuring they have an unforgettable experience from start to finish. If you thrive in fast-paced environments, enjoy meeting new people, and embrace challenges, this is the perfect opportunity for you!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers, and organize road trip kits.
- Quality control: Maintain campervans in pristine condition, identifying and addressing maintenance or repair needs.
- Support activities: Assist the team with various operational tasks to ensure a seamless customer experience.

