About the job
Join the Louis Dreyfus Company as a Trade Support Analyst for the Cotton Platform, where your expertise will be integral to our Global SBS Commercial Service Line Team. Reporting directly to the SBS Commodity Management Operation Manager, your role will involve delivering operational support across our Domestic & International Supply Chain. This includes key areas such as contract management, master data management, commercial invoicing, cash management, stock data reconciliation & declaration, and exceptional client service management. Your contributions will extend primarily to the Cotton Platform in Australia and other significant markets, including China.
Main Responsibilities:
Contract Management:
- Execute daily trade capture and system entry.
- Confirm, monitor, and reconcile daily trades, ensuring completeness and coherence.
- Manage daily contract document reception, issuance, and signatures.
- Validate and issue contracts post-trade validation, ensuring accuracy in our database while addressing discrepancies with the trading desk.
- Facilitate daily price fixation and input within the Front Office System.
- Oversee management of daily price fixation notes.
- Regularly update contracts in the Front Office System.
Invoicing and Cash Management:
- Issue daily goods’ invoices.
- Book daily secondary costs’ invoices.
- Prepare daily payment requests.
- Monitor daily cash collections for timely payments based on customer orders and forecasts, maintaining safety stock levels.
- Conduct daily cash collection checks, including invoice matching and reporting cash receipts.
- Update relevant data in the Front Office System.
Stock Data Management:
- Handle stock insurance declarations.
- Upload daily/weekly warehouse reports into the Front Office System.
- Perform stock reconciliation against warehouse receipts.
- Ensure cotton batch attributes are maintained and matched in the Cotton Receiving System (CRS).
- Update and maintain specific data delivery in the system, ensuring accuracy of delivery details.
- Manage individual order history records and requirements.
Client Service Management:
- Serve as the primary contact for client orders, ensuring proactive and professional communication.
- Manage administrative requests from counterparties, including payment statuses, contract and invoice documents, and account statement reconciliations.
- Respond to client inquiries and provide updates on order status, shipping details, and documentation support.
- Record and address clients’ claims or complaints, providing feedback post-resolution.