companyPrivia Health logo

Training Associate

Privia HealthNorth HavenNew

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Bachelor's degree preferred, or equivalent experience in a healthcare environment.Familiarity with medical terminology is essential.Exceptional communication, organizational, and time management skills are required.Strong interpersonal skills to engage positively with diverse personnel across teams and departments.Able to thrive in a dynamic, fast-paced work environment.Compliance with HIPAA regulations is mandatory.A valid driver's license and reliable transportation are necessary.Prior experience with electronic medical record (EMR) systems, particularly athenaClinicals and athenaCollector, is preferred.

About the job

Location: Candidates must reside in Connecticut or be willing to relocate, with approximately 70% travel primarily within Connecticut, along with secondary support for Washington D.C., Maryland, Virginia, and Indiana.

 

As a Training Associate, you will play a crucial role in delivering both in-person and webinar-based training programs tailored for providers and Care Center personnel. Our comprehensive training initiatives are designed to empower Care Centers in their effective use of the EHR system while highlighting the best practice workflows advocated by Privia Health. In this capacity, you will also serve as an expert resource for your colleagues.

 

Key Responsibilities:

  • Facilitate pre-live training sessions for providers, clinical staff, and administrative personnel, focusing on enhancing efficiency, delegation, and population health strategies.

  • Provide go-live and at-the-elbow support to ensure a smooth transition for Care Centers.

  • Utilize established curriculum and tools to effectively train on EHR concepts.

  • Tailor best practice training curriculum based on workflow assessments and the specific needs of each Care Center.

  • Monitor the completion of online e-learning modules.

  • Ensure that all training sessions are scheduled and executed punctually.

  • Analyze key performance metrics to identify providers and Care Centers that may require additional training.

  • Collaborate with Implementation, Product Performance, and Performance Team members to achieve shared objectives.

  • Act as a subject matter expert (SME) for athenahealth, providing support to other Privia teams.

  • Deliver exceptional customer service through innovative problem-solving and diligent follow-up.

About Privia Health

Privia Health is a pioneering, technology-driven national physician enablement organization that partners with medical groups, health plans, and health systems to enhance physician practices, improve patient experiences, and incentivize high-value care delivery in both physical and virtual environments. Our platform, supported by top industry talent and exceptional physician leadership, features scalable operations and comprehensive, cloud-based technology aimed at reducing unnecessary healthcare costs, achieving superior outcomes, and promoting the health of patients while enhancing provider well-being.